How to use the gsHelpCenter Answer Bot

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Have a question?

Type it in our GSNorCal Answer Bot, located on and our gsHelpCenter.

1. Click the Help Icon


2. Ask a Question


3. Select a suggested article or choose to "Get in touch"


4. Article Selection: 

  • Review article.
  • Click on mceclip5.png to open the article in the gsHelpCenter and search for more articles related to your question.
  • If the article answers your question click "Yes,"
  • If you still have questions, click "No, I need help" to connect with council staff.

5. Contacting Us

  • Click "Leave a message"

6. Complete the Required Fields

  • Name
  • Email Address
  • Subject
  • Description
  • Attachments (optional)
  • Click "Send"
  • A GSNorCal employee will reach out shortly




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