What is the Service Unit Team or SU Team?
The SU Team is a group of local volunteers who provide support to troops, volunteers, and Girl Scouts in their area. They host monthly service unit meetings to give support and share information, and are often the ones to put-on local events, camporees, and other activities for the Girl Scouts in their region.
Service Unit Team members work with staff to develop annual goals and plans, by completing the Plan for Success, and are encouraged to attend and participate in council Summits.
Not familiar with the term Service Unit? Check out this GSNorCal Trailhead Article: Service Units 101 to find out more. The full list of all GSNorCal service units call be found here.
Service Unit Team Position Descriptions
SU Team Management Roles:
| Role Name | Short Description |
| Oversees Girl Scouting in the Service Unit, facilitates team and volunteer meetings, ensures ongoing communication between council, service unit team, and volunteers. Develops annual goals and plans in conjunction with the SU Team and staff. | |
| Membership Support Manager (MSM) | Develops and implements annual recruitment plan for the service unit in partnership with council staff. Assists with troop formation and placement of new members. Organizes a recruitment team of School Reps and adult volunteers to assist with recruitment activities. |
| Program Support Manager (PSM) | Creates programs and opportunities for Girl Scouts that incorporate the Girl Scout Leadership Experience, OR oversees Event Managers implementing events for the service unit. Ensure that training and proper paperwork is submit. |
| Treasurer | Manages service unit funds and bank account. Submits annual service unit finance report by council deadline. Assists with troop financial procedures. |
| Product Manager | Ensures coordination of all aspects of the product program for the troops and Juliettes in the service unit. This role is typically divided into two positions, one for the Fall Take Action Program and one for the Cookie Program. The Product Managers may also recruit a team of adult volunteers for additional support (see extended product program team roles). |
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Coordinates all aspects of the service unit's participation in the Fall Take Action Program. Attends SU Kickoff and relevant learning modules. Promotes participation among troops in the service unit, highlight resources available, and is the point person for troops throughout the program. May recruit a team of volunteers for additional support. |
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Coordinates all aspects of the service unit's participation in the Cookie Program. Attends SU Kickoff and relevant learning modules. Promotes participation among troops in the service unit, highlight resources available, and is the point person for troops throughout the program. May recruit a team of volunteers for additional support. |
SU Extended Product Program Team Roles:
| Role Name | Short Description |
| Fall/Cookie Distribution Coordinator | Coordinates program materials distribution for troops and Juliettes in the service unit. Usually done by the Product Program Manager. |
| Fall/Cookie Rewards Coordinator | Coordinates sorting and distribution of rewards earned by youth after the program ends. |
| Fall/Cookie Initial Order (IO) Coordinator | Secures a location for the service unit's initial order delivery day, and coordinates troop order pick ups. |
| Cookie Cupboard Manager | Coordinates all aspects of the cookie cupboard management during the Cookie Program. |
| Cookie Booth Coordinator | Coordinates all aspects of the Cookie Program booth sites for the service unit. |
SU Helpers & Extended Team Roles:
In addition to the roles listed below, service units may choose to add or create additional team roles to support the needs of Girl Scouts in their area. Examples of these roles include: Secretary, SU Supply Exchange, Older Girl Council, Religious Awards Advisor, Cultural Liaison, etc.
| Role Name | Short Description |
| Awards/Recognition Coordinator | Ensures that outstanding volunteers within the service unit are recognized on a local and council level. May organize an awards or recognition event for the service unit or recognize individuals as monthly service unit meetings. |
| Communications Coordinator | Ensures communication between the service unit team and volunteers in the service unit. Encourage volunteers to participate in SU communication platforms. |
| Registrar | Supports recruitment and retention efforts within the service unit by promoting council membership campaigns. Use reports in Looker to ensure that youth and adults are registered prior to Girl Scout activities or events. |
| School Rep | Serves as the liaison between assigned school and the service unit team and GSNorCal Staff. Increase visibility and knowledge of Girl Scouts at school. Assist with distribution and posting of recruitment events on school and community social media sites. Refers potential members to the "Join" page on the GSNorCal Webpage. |
| Learning Facilitator | Takes necessary trainings to be a certified learning facilitator for Girl Scouts, and offers local trainings for volunteers in the area. |
| Event Manager | Ensures the success of the Girl Scout Leadership Experience by managing the work of Event Committee members to provide unique Girl Scout program opportunities. Takes online Event Manager course, completes necessary event forms, and adheres to safety standards outlined in the safety activity checkpoints. |
| Webmaster | Responsible for maintaining and updating the service unit's webpages with current and accurate information. |
| Program Level Consultant (s) | Provides support to new and returning leaders for their designated level. Suggests program ideas and resources, informs the SU Team of troop needs, accomplishments, activities, and problems. Help leaders network with others in the service unit. |
| New Leader Consultant/Liaison | Ensures new leaders within the service unit are welcomed and connected. |
| Event First Aider | Ensures the safety of attendees present during a Girl Scout event and administer first aid, as needed. |
| Day Camp/Camporee Director | Organizes the service unit's Day Camp or Camporee. Ensures necessary event forms are completed, and adheres to safety standards outlined in the safety activity checkpoints. Manages Day Camp or Camporee Committee Members and oversees recruitment of older Girl Planning Committee/Crew. |
| Community Service Project Coordinator/Liaison | Organizes and promotes service unit participation in local community service projects/events. |
