Digital Cookie brings the Girl Scout Cookie Program online! Through this easy-to-use platform, Girl Scouts can share their cookie business with friends and family, track their goals, and learn digital marketing and money management skills. Families help set up their Girl Scout’s online storefront and manage orders, while volunteers use the back-end tools to track troop sales, support families, and ensure a smooth and successful cookie season for everyone.
Training for Caregivers/Girl Scouts
A PDF version of the Caregiver/Girl Scout Training Material Index and Digital Cookie family flyer.
| Registration | ||
| Site Registration | Tip Sheet | Video |
| Site Registration Girl Scout 13 and Over | Tip Sheet | |
| Forgot Password/Password Reset | Tip Sheet | |
| No Registration Email | Tip Sheet | |
| Unlock Account | Tip Sheet | |
| My Account Tab | Tip Sheet | |
| Dashboard | Tip Sheet | |
| Site Setup | ||
| Site Setup | Tip Sheet | Video |
| Site Setup-Girl Scout 13 and Over | Tip Sheet | |
| Photo/Video Upload | Tip Sheet | Video |
| Marketing to Customers | Tip Sheet | Video |
| Order Management | ||
| My Cookies: Initial Order | Tip Sheet | Video |
| Order Received: In-Person Delivery | Tip Sheet | Video |
| Order Received: Shipped/Donated | Tip Sheet | |
| My Cookies: Delivery Settings | Tip Sheet | Video |
| My Cookies: Inventory by Variety | Tip Sheet | Video |
| My Cookies: Financials | Tip Sheet | Video |
| Site Features | ||
| Entrepreneur Pin and Badges | Tip Sheet | |
| My Rewards | Tip Sheet | Video |
| Cheers | Tip Sheet | |
| Closing Your Site Early | Tip Sheet | |
| Mobile App | ||
| Mobile App Caregiver/Girl Scout View | Tip Sheet | Video |
| Mobile App Booths | Tip Sheet | Video |
Training for Volunteers
A PDF version of the Training Material Index for Volunteers and Digital Cookie volunteer flyer.
| Topic | Tip Sheet | Video |
|---|---|---|
| Registration | ||
| Volunteer Login | Tip Sheet | |
| Forgot Password/Password Reset | Tip Sheet | |
| Unlock Account | Tip Sheet | |
| No Registration Email | Tip Sheet | |
| Site Setup | ||
| Service Unit Access | Tip Sheet | |
| Troop Dashboards | Tip Sheet | Video |
| Troop Site Setup/Links | Tip Sheet | Video |
| Troop Pickup Orders | Tip Sheet | Video |
| Troop Refunding Orders | Tip Sheet | Video |
| Troop Cheers | Tip Sheet | |
| Mobile App | ||
| Mobile App Booths | Tip Sheet | Video |
Customer Support Help
Caregivers/Girl Scouts Digital Cookie Support
| Digital Cookie Website (Site set up • Reports • Customer list • viewing orders • Mobile App, etc.) | Parent/Girl Scout FAQs Contact Customer Support with a System Issue |
| Digital Cookie Registration & Account Information Support | Contact Customer Service with Registration Issue Customer Support with Account Information Issue |
| Direct Shipped & In-Person Delivery Order Inquiries | Customer FAQs Order Status Page Contact Customer Support with and Order Issue |
| Customer Experience Tip Sheets | In-Person delivery order / Shipped Order |
Volunteer Digital Cookie Support
| Smart Cookies Site (Smart Cookies Access and Registration • Apps • Submitting Troop Initial Order • Signing up for Booths • Tech Issues, etc.) | ABCSmartCookieTechSupport@makerspride.com |
| Direct Shipped & In-Person Delivery Order Inquiries | Customer FAQs Order Status Page Contact Customer Support with and Order Issue |
| Digital Cookie Website (Site set up • Reports • Customer list • viewing orders • Mobile App, etc.) | Volunteer FAQs Parent/Girl Scout FAQs Contact Customer Support with a System Issue |
| Digital Cookie Registration & Account Information Support | Contact Customer Service with Registration Issue Customer Support with Account Information Issue |
| Other | Contact Customer Support with Other Questions Provided Feedback to Customer Support Caregiver/Girl Scout Training Material Index |
Last updated on September 18, 2026